WebPega’s AI-powered case management adapts to customer service requests. Pre-defined microjourneys built on industry best practices are templates to get started quickly. Efficient service delivery across every interaction to minimize your team’s cost-to-serve while managing increased contact volume. Learn more Key Features of Pega Customer Service WebPega Client Lifecycle Management Put clients at the center as you work across business lines, geographies, and products. Explore product Pega Know Your Customer Simplify and streamline compliance for faster time to revenue. Explore product Take the next step Watch Pega demos Start a free trial Contact our sales team
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WebPega Platform core capabilities See how the Pega Platform™ builds agility into your organization – with real-time AI, robotic process automation, and low code. 02:57 Real … WebJob. The ideal Business Analyst candidate has extensive experience as a consultant and comprehensive knowledge of the Pega platform. The candidate must be able to lead requirement gathering sessions and translate those requirements to technical team members for development. The candidate must also be able to manage customer … WebApr 11, 2024 · Solutions. To update the status of the parent case to Resolved-Complete: Add a utility shape before the end shape of the parent case flow. Set the AllCoveredResolved ticket on the utility shape. Refactor design to avoid the use of tickets. Instead use the change stage functionality to move exception processing to an alternate stage. christ consciousness alchemy