WebBest practice and case studies for Finance, Shared Services and Indirect Tax professionals. Automation tips and strategies in our webinars, articles, reports and … WebDVSA wanted to create a streamlined service approach that would allow round-the-clock support. This would allow for greater self-service, the introduction of chatbots, and omni-channel support. Creating a new service mindset The adoption of the Now Platform has transformed DVSA’s service outlook.
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