WebWhy is my Citibank account locked? If Citi determines that your login credentials have been compromised, your online and mobile access may be automatically blocked, reducing the likelihood of an unauthorized person accessing your information. Citi then sends you a notification with a prompt to reset your password to safely regain access. WebJan 1, 2024 · January 1, 2024. What Citibank did: Citibank blocked my checking account 2 weeks ago without any explanation. I was told through customer service and fraud dept. that I would get a letter and a check of my balance within 60 days. Customer service stated that they can’t release any information about the closure and would release the call ...
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WebDec 29, 2024 · What to do if your Citi account is locked. Call 1-800-374-9700 if you’re in the US or 1-888-248-4226 if you’re not. Speak with a customer service representative to verify your identity and unlock your account. If you’re deaf or hard of hearing, call 1-800-945-0258 for TTY/TTD. What to do if your account from another bank is frozen http://citibank.com/domain/citi_so.htm?M=S&US=null&_u=null&Prospect_ID=E06A70D21330411A8B7158E2203664A4 open my phone settings app
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